Return & Exchange Policy

Nehal Jewels strictly follows a quality control process. However, in the rare event of a manufacturing defect, customers may request a return under the following

conditions:

1. Return requests must be initiated within 7 calendar days from the date of delivery.

2. Returns are applicable only for manufacturing defects verified by Nehal Jewels.
3. The product must be unused, unworn, unaltered, and returned in its original packaging.

4. No returns or exchanges will be accepted due to change of mind, dissatisfaction with design, size, color, or personal preference.

5. Customized, personalized, or made-to-order jewelry items are strictly non-returnable and non-exchangeable.

6. Any damage caused by misuse, negligence, exposure to chemicals, or normal wear and tear will not be considered a manufacturing defect.

7. Nehal Jewels reserves the sole right to approve or reject any return request after inspection. 8. Shipping and delivery charges are non-refundable. 9. By placing an order on our website, the customer agrees to this return policy in full.